Soon you will be able to check the performance of your local council on the Oneplace website

Comprehensive Area Assessment is a new way of assessing local services to help people to hold them to account, began in April 2009.

Public bodies are being assessed at present, and the Audit Commission has announced that CAA will publish its first reports for all areas of England on 10 December via the oneplace website.

Oneplace will help answer the simple question ‘how well I am being served by local public services?’.

There will be jargon-free, easy-to-read narratives on every place in England, and links to detailed information from the independent inspectorates behind CAA – the Audit Commission, Ofsted, Care Quality Commission and Her Majesty’s Inspectorates of Constabulary, Prisons and Probation.

The oneplace site is being designed to be as user-focused and user-friendly as ossible – easy to navigate and easy to understand.

In the spirit of CAA’s mission to shine a light on peoples’ experience of public services, the six inspectorates behind oneplace are now joining forces with one of the most recognisable brands in public service information- Directgov.

Oneplace will be available through the Directgov website as well as via each inspectorate’s site. This nnovative agreement will give Oneplace impressive visibility, as Directgov has up to 18 million visits each month.

In addition to oneplace’s internet presence, ways are being found to create access to CAA assessments for those not online, or in other hard-to-reach groups.

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Les Bonner

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