N E Llincs Police pass secret test
PCSO’s in North East Lincolnshire have been praised by mystery shoppers who were asked to check services in a test organised by Humberside Police Authority.
Members of the public were asked to test the quality of service they received. research concluded
The research concluded that the PCSO’s provided “an excellent level of service”, but also found that the information provided on opening times and public meetings as well as the way some of the calls were handled by the some of the calls were handled needed to be improved.
The survey found that all divisions of the Police force have a commitment tothe visibility of patrols, and have sound reasons for the times and deployment of their officers, and that the neighbourhood teams have sound systems in place to receive and respond to messages from members of the public.
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